Lux Fleece Unisex Zip Hoodie - Outer Hood Alfama Lisbon Tile Design

Please check the size against the size chart before ordering as many of our items have international or unisex sizing.

Returns and Exchanges Policy Summary

- Store Credit Only: We offer store credit if the item doesn’t fit.

- Refunds: Manufacturer defects are refunded directly by the manufacturer after the item is examined and approval by the manufacturer.

- Return Window: Request returns/exchanges within 14 days of delivery.

- Return Condition: Items must be returned unworn, unused, unblemished and in original packaging.

- Non-Refundable Items: Gift cards and FINAL SALE items (Black Friday, Cyber Monday, Boxing Day promotions) cannot be returned or exchanged.

- Shipping Costs: Customers are responsible for return shipping costs. Use a traceable service – tracking.

- No Cancellations: Orders cannot be canceled after submission due to our on-demand production model.

- Correct Address: Double-check your delivery information; additional shipping costs apply if an incorrect address is provided.

Please see full Returns and Exchange Policy found in the footer.