TERMS & CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE. Your use of the website, mobile app or other Fandom and Rambler Retail Inc. property where these terms and conditions are referenced (the “Site”) is expressly conditioned on your acceptance without modification of the following terms and conditions (the "Terms and Conditions"). By using the Site, you signify your acceptance of these Terms and Conditions.
Fandom and Rambler Retail Inc. ("Fandom and Rambler Retail Inc.") may, in its sole discretion and for any reason, modify, supplement or amend these Terms and Conditions without any notice or liability to you or any other person, by posting revised Terms and Conditions on the Site. Your continued use of the Site signifies your acceptance of such revised Terms and Conditions, so check back frequently to read the most recent version.
Portuguese Rambler www.portugueserambler.com is a division of Fandom and Rambler Retail Inc. All terms provided here within are applicable to all divisions owned by Fandom and Rambler Retail Inc.
Ownership
The Site, its design, all text, graphics, content, video, audio and the selection and arrangement thereof are the property of Fandom and Rambler Retail Inc., and/or its various subsidiaries, affiliates, Fandom and Rambler Retail Inc. except for text, graphics and content that has been licensed by Fandom and Rambler Retail Inc..
None of the content found on the Site may be reproduced, republished, distributed, displayed, sold, transferred, or modified without the express written permission of Fandom and Rambler Retail Inc., Portuguese Rambler and/or the applicable Third Parties.
Terms and conditions
These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the portugueserambler.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and Fandom and Rambler Retail Inc. (doing business as “FRR”, "Portuguese Rambler", "Ballet Swans" “we”, “us” or “our”). If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and FRR, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.
Accounts and membership
You must be at least 13 years of age to use the Website and Services. By using the Website and Services and by agreeing to this Agreement you warrant and represent that you are at least 13 years of age. If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
Billing and payments
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and the Website and Services are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Accuracy of information
Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or Services has been modified or updated.
Third party services
If you decide to enable, access or use third party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against FRR with respect to such other services. FRR is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you are expressly permitting FRR to disclose your data as necessary to facilitate the use or enablement of such other service.
Backups
We perform regular backups of the Website and its Content, however, these backups are for our own administrative purposes only and are in no way guaranteed. You are responsible for maintaining your own backups of your data. We do not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly. We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty.
Links to other resources
Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Website may be “affiliate links”. This means if you click on the link and purchase an item, FRR will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website. Your linking to any other off-site resources is at your own risk.
Prohibited uses
In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.
Privacy
You have read the Fandom and Rambler Retail Inc. Privacy Charter (the “Privacy Policy”) the terms of which appear on portugueserambler.com and are incorporated into these Terms and Conditions, and agree that the terms of the Privacy Policy are reasonable. You consent to the collection, use and disclosure of your personal information by Fandom and Rambler Retail Inc. and/or Third Parties in accordance with the terms of and for the purposes set forth in the Privacy Policy.
Guidelines for Reviews
The Site is a public site; therefore, we ask that you follow some basic rules. We moderate all reviews before posting them and reserve the right to deny any review at our absolute discretion. Your review should describe your experience using the product and include details about what you liked or disliked.
Here are some examples of the type of content that can cause a review to be denied:
- Offensive, abusive or prejudicial language
- Reviews that are not relevant to the product being reviewed
- Reviews that exceed 100 words
- Reviews that contain a price reference
- Reviews that attempt to solicit responses from others (creating a forum)
- Reviews that contain content about competitors
- Mentions of personally identifiable information
- Reviews that contain profanities and/or are considered defamatory
- Reviews that are made by someone other than a customer
- Customer service issues, shipping issues, return policies or safety concerns. If you have concerns about the safety of a product, please contact us directly with the information provided below. Do not submit this feedback through a product review.
Customer Service:
We can be contacted at email@portugueserambler.com
We reserve the right not to publish your review should these Guidelines or Terms and Conditions be violated, or for any other reasons in our entire discretion. It is not possible for you to edit/remove your review after submission. However, if you wish to have your review removed, you can contact our Customer Relations team at
If approved, your review will appear in its entirety. We will not edit any content.
User Generated Content
User content
We do not own any data, information or material (collectively, “Content”) that you submit on the Website in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may monitor and review the Content on the Website submitted or created using our Services by you. You grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Services to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable. You also grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose.
Fandom and Rambler Retail Inc. may, from time to time, select content created and publicly posted by you (the "Contributor") on a third-party social media platform ("User Generated Content") that is relevant to and in conformity with Fandom and Rambler Retail Inc.'s brand vision and brand principles. Fandom and Rambler Retail Inc. has chosen this User Generated Content for the purpose promoting Fandom and Rambler Retail Inc. in accordance with these Terms and Conditions. The Contributor should review the Terms and Conditions each time the Contributor grants permission or authorization to Fandom and Rambler Retail Inc. to use the Contributor's User Generated Content.
Consent - When User Generated Content is selected by Fandom and Rambler Retail Inc., the Contributor will be contacted via the social media platform on which the User Generated Content appears. Fandom and Rambler Retail Inc. will ask the Contributor for their consent to use the specified User Generated Content in accordance with these Terms and Conditions. The Contributor will be asked to reply in accordance with the instruction in the message to grant their consent. A direct response by Contributor within the same message thread using the language specified will be deemed to constitute valid consent. If no response is received from the Contributor, the specified User Generated Content will not be used by Fandom and Rambler Retail Inc.
BY REPLYING "I CONSENT", THE CONTRIBUTOR IS ENTERING INTO AN AGREEMENT WITH FANDOM AND RAMBLER RETAIL INC. AND AGREES TO BE BOUND BY THESE TERMS AND CONDITIONS, WITHOUT LIMITATION OR QUALIFICATION. THE CONSENT GIVEN BY CONTRIBUTOR SHALL ONLY BE VALID FOR THE USER GENERATED CONTENT SPECIFIED BY FANDOM AND RAMBLER RETAIL INC..
Testimonials
Testimonials appearing on this website are received in various forms via a variety of submission methods. The testimonials reflect the real life experiences of individuals who used our products and/or services. However, individual results may vary. We do not claim, nor should the reader assume, that any individual experience recounted is typical or representative of what any other consumer might experience. testimonials are not necessarily representative of what anyone else using our products and/or services may experience. The people giving testimonials on this website may have been compensated with free products for use of their experiences.
License - By providing consent, the Contributor hereby grants to Fandom and Rambler Retail Inc., the perpetual, non-exclusive, irrevocable, sublicensable, worldwide, royalty-free right and license to exhibit, distribute, reproduce, use, modify, adapt, publish, translate, transmit, disclose, publicly perform and publicly display the User Generated Content and the Contributor's name, voice, picture, portrait and likeness as it appears in or in connection with the User Generated Content and to incorporate such User Generated Content in other works in any format or medium now known or later developed for any and all commercial or non-commercial purposes, including but not limited to the advertising, marketing and promotion of Fandom and Rambler Retail Inc. and its products and services.
Notwithstanding the above, Fandom and Rambler Retail Inc. will have no obligation to make any use of any of the rights granted by the Contributor. Fandom and Rambler Retail Inc.'s use of the User Generated Content or the Contributor's name and/or likeness does not imply any endorsement of or any affiliation with the Contributor.
The Contributor acknowledges he/she is not entitled to any compensation for use of the User Generated Content by Fandom and Rambler Retail Inc..
Representations and Warranties - By granting the license, the Contributor represents and warrants that:
- He/she is 18 years of age or older;
- He/she has the full right, power and authority to grant the rights described in these Terms and Conditions;
- The User Generated Content was created by the Contributor or the Contributor owns or controls all rights in such User Generated Content, such that the Contributor has all necessary licenses, rights, consents and permissions to publish the User Generated Content and to grant the rights described herein, including permission from all person(s) appearing in the Contributor's User Generated Content;
- The exercise by Fandom and Rambler Retail Inc. of its rights under these Terms and Conditions will not violate the rights of any third party or any applicable laws, rules or regulations, including, without limitation, consumer protection, privacy, copyright, trademark and trade laws;
- The User Generated Content does not contain any worms, viruses or other code deemed harmful to Fandom and Rambler Retail Inc. or Fandom and Rambler Retail Inc.'s users; and
- The User Generated Content is not libelous, defamatory, obscene, pornographic, abusive, indecent, threatening, harassing, hateful, or offensive or otherwise unlawful.
Intellectual property rights
“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by FRR or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with FRR. All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of FRR or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of FRR or third party trademarks.
Disclaimer of warranty
You agree that such Service is provided on an “as is” and “as available” basis and that your use of the Website and Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service unless stated otherwise. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.
Limitation of liability
To the fullest extent permitted by applicable law, in no event will FRR, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of FRR and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount no greater than one dollar or any amounts actually paid in cash by you to FRR for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
eNewsletter
The products and services advertised in the eNewsletter are available at Fandom and Rambler Retail Inc. online at portugueserambler.com.
Pricing Policy
Fandom and Rambler Retail Inc. Market conditions and competitive pressures may cause prices and availability to change without further notice. Additionally, although great care is taken in the production of the portugueserambler.com web site, typographical, illustrative or pricing errors may occur. We reserve the right to correct errors at any time.
All prices quoted are payable in Canadian Dollars and, unless otherwise stated, do not include GST, PST, QST or HST.
For Gift Card purchases, prices quoted are payable in Canadian Dollars and, unless otherwise stated, do not include shipping charges. Please see Fandom and Rambler Retail Inc.’s Shipping Policy for shipping and handling of Gift Card purchases.
The eNewsletter offers limited-time sales values, special buys and items at Fandom and Rambler Retail Inc.'s and portugueserambler.com. Regular prices shown are the prices at which the products have been sold by Fandom and Rambler Retail Inc. as of the date of issuance indicated. A correctly completed Review and Submit page delivered by you to Fandom and Rambler Retail Inc. constitutes your offer to purchase gift cards listed in your order. Your order shall be deemed to be accepted only at the point when Fandom and Rambler Retail Inc. sends a shipping confirmation email to the email address you provided.
All advertisements on the Site are merely invitations for you to purchase goods or services from a Fandom and Rambler Retail Inc. and are not offers to sell by Fandom and Rambler Retail Inc..
Fandom and Rambler Retail Inc. reserves the right to limit quantities; reject, correct, cancel or refuse orders, and to terminate accounts, in its discretion, including, without limitation, if Fandom and Rambler Retail Inc. believes that customer conduct violates applicable law or is harmful to the interests of Fandom and Rambler Retail Inc. or any Third Parties.
All sizes quoted are approximate.
Indemnification
You agree to indemnify and hold FRR and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website and Services or any willful misconduct on your part.
You are subject to the Google Maps/Google Earth Additional Terms of Service (including the Google Privacy Policy), located at https://www.google.com/intl/en-US_US/help/terms_maps.html, and https://www.google.com/intl/ALL/policies/privacy/index.html, respectively.
Maximum Liability
If, notwithstanding the foregoing, Fandom and Rambler Retail Inc. or any of the Third Parties should be found liable for any loss or damage which arises out of or is in any way connected with any of the functions or uses of portugueserambler.com or its content, the liability of Fandom and Rambler Retail Inc. and the Third Parties shall in no event exceed in the aggregate $250 CAD.
Severability
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
Dispute resolution
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Ontario, Canada without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Canada. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Ontario, Canada, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
Assignment
You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock or as part of a merger.
Changes and amendments
We reserve the right to modify this Agreement or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.
Links
The Site contains links to properties owned or operated by other entities which are not associated or affiliated with Fandom and Rambler Retail Inc. or the Third Parties. These links are provided solely as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by Fandom and Rambler Retail Inc. or the Third Parties of the linked web site or information contained therein or of their security or privacy practices. Fandom and Rambler Retail Inc. and the Third Parties shall not be responsible for the content of any other linked web sites and makes no representation or warranty regarding any other web sites or the contents on such websites. If you decide to access other web sites, you do so at your own risk. Framing of the Site or any of its content in any form and by any method is strictly prohibited.
Relationships
The relationship between Fandom and Rambler Retail Inc. and Social Influencers you will be that of independent contractors, and neither of us nor any of our respective officers, agents or employees will be held or construed to be partners, joint ventures, fiduciaries, employees or agents of the other as a result of these Terms and Conditions or your use of the Site.
Governing Laws
This Agreement and its performance shall be governed by the laws of the Province of Ontario, Canada. You consent and submit to the exclusive jurisdiction of the courts located in the City of Toronto, in the Province of Ontario, Canada, in all disputes arising out of or relating to the use of portugueserambler.com and these Terms and Conditions.
English Language
The parties have requested that these Terms and Conditions and all documents contemplated hereby be drawn up in English.
Referral Credits and Cards
Customers that refer other customers to portugueserambler.com and Fandom and Rambler Retail Inc., may receive credit to be used in conjunction with a Rewards Program that is linked to their customer Account. Your referral credits will be stored in that account. Referral credits are non-transferable..
Eligible Merchandise
All merchandise sold at Fandom and Rambler Retail Inc. stores, or on-line at portugueserambler.com, is Eligible Merchandise except the following: gift cards, and shipping and handling, Fandom and Rambler Retail Inc. We reserve the right, at any time without notice, to change what constitutes Eligible Merchandise.
Redeeming electronic Fandom and Rambler Retail Inc. Credits / Money
Credits can be redeemed for merchandise (not including applicable taxes) , customers are required to pay for taxes and shipping.
Credits cannot be redeemed for gift cards, and items that we designate on the applicable Website and those items which the law does not permit to be purchased this way.
You may not redeem credit from more than one customer account for the same transaction.
You must have enrolled in the Referral Program, or have activated your Program Payment Card, in order to redeem referral credits
What Happens When an Item is Returned?
Merchandise that was purchased either in whole or in part by redeeming credits are not eligible for return, refund or exchange – unless the merchandise was damaged in transit.
Please read the Returns, Refunds and Exchanges Policy for full details on returns, refunds and exchanges HERE.
Termination of Membership and Cancellation of the Referral Program
Membership may be terminated by Fandom and Rambler Retail Inc. if any of the following events occur: (A) the Member has failed to comply with any of these terms and conditions, or Fandom and Rambler Retail Inc. determines that the Member has abused the Program or has made any misrepresentation or false statement to Fandom and Rambler Retail Inc.; (B) the Member dies; (C) the Member becomes bankrupt or insolvent or any bankruptcy or insolvency proceedings are commenced by or against the Member, (D) the Member is charged with a “designated offence” (as defined in the Criminal Code (Canada)), (E) the Member’s Program Payment Card is terminated by Fandom and Rambler Retail Inc. Bank, or (F) Fandom and Rambler Retail Inc. suspects the Member of any fraudulent activity in connection with the Program or the use of a Program Payment Card.
A Member may choose to cancel his or her membership by written notice sent to the address below or by calling Program customer service.
Termination or cancellation of membership in the Program will result in the immediate closing of the Member’s Account and the cancellation of all credits in the account without any compensation or other liability to the Member. Termination of a Member’s Account will also result in the Member no longer being able to use any credits associated Program.
Fandom and Rambler Retail Inc. may, in its sole discretion and at any time without prior notice either (i) cancel the Program or (ii) except if you are a Member residing in Quebec, Ontario or such other province where prohibited by law, establish a date upon which credits will expire and may no longer be used.
Enrolment in the Program constitutes acceptance of these terms and conditions and each applicant for membership in the Program consents to the collection and use of personal information in accordance with the Fandom and Rambler Retail Inc. Privacy Charter, as amended from time to time. If any provision of these terms and conditions is invalid or unenforceable, such provision will not affect the validity and enforceability of any of the remaining terms and conditions. Participants are responsible for any taxes, duties or other charges associated with their participation in the Program.
Any written notice to Fandom and Rambler Retail Inc. may be sent by ordinary email to: email@portugueserambler.com.
We may cancel any credits that have not been properly issued or that we believe has been issued due to fraudulent conduct or conduct that is inconsistent with these terms and conditions or the spirit of the Program.
For Members resident outside of Quebec only: Fandom and Rambler Retail Inc. may amend these terms and conditions at any time without notice. The version of the terms and conditions that is posted from time to time on the Program Website will govern the Program.
These terms and conditions are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario.
For Members resident in Quebec only: Fandom and Rambler Retail Inc. may unilaterally amend any of these terms and conditions and, subject to the following paragraph, the version of the terms and conditions that is posted from time to time on the Program Website will govern the Program.
You will be provided with written notice of any amendment to these terms and conditions (setting out the new clause only or the amended clause and how it read formerly and the date that the amendment will take effect) at least 60 days, but not more than 90 days, before it is to take effect. Upon receipt of the notice, you may choose to reject the amendment and rescind these terms and conditions.
These terms and conditions are governed by the laws of Quebec and the federal laws of Canada applicable in Quebec. It is your express wish that these Program terms and conditions be written in the English language.
PRIVACY
Fandom and Rambler Retail Inc. is committed to protecting the privacy and security of your personal information. All Fandom and Rambler Retail Inc. companies have adopted the Fandom and Rambler Retail Inc. Privacy Policy (Privacy Policy). A list of frequently asked privacy questions is available to provide you with examples and instances of how your personal information may be collected, used and disclosed. Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act and provincial private sector privacy acts. Our Privacy Policy may be amended from time to time. A copy of the most current version of our Privacy Policy and our FAQs can be obtained online portugueserambler.com.
The Privacy Policy describes how we collect, use and disclose personal information in order to: (i) process and administer your payment for the purchase of products or services, if you purchase online or use a debit or credit card for the purchase in one of our stores; (ii) process your application for a product, provide a service or administer the Fandom and Rambler Retail Inc. loyalty reward program or other loyalty or preferred customer programs that may exist from time to time (each a "Loyalty Program"); (iii) better understand your needs and offer you relevant information, products, services, rewards and programs, including sending you (and others on your behalf) communications by way of postal mail, email, facsimile, telephone, text message or other type of electronic message; (iv) determine your interest and eligibility for, and where appropriate provide you with, products, services, rewards and programs; (v) track and analyze your purchases, other transactions, shopping patterns, account activity, and payment history for marketing analysis purposes or tailoring promotional offers to you; (vi) track and analyze website use to provide a better customer experience such as customized offers and advertisements; (vii) verify your identity and protect against error and fraud; (viii) manage and assess our risk; (ix) assess and update your credit worthiness on an ongoing basis; (x) conduct research and analysis (de-identified to the extent possible); (xi) process, service, analyze and audit your relationship with us, including collecting any money you owe us; (xii) comply with applicable legal, regulatory and self-regulatory requirements; (xiii) respond to your questions, comments or requests to customer service; and (xiv) achieve other purposes as may, from time to time, be permitted by law.
We may provide your personal information to Fandom and Rambler Retail Inc. affiliates or to other third-party Marketing Partners, including under a Loyalty Program, so that they can notify you directly of products, services, rewards and special offers that may be of interest to you. These notices may be given to you by postal mail, e-mail, facsimile, telephone, text message or other form of electronic messaging using the contact information that you provide to us.
By providing your information to Fandom and Rambler Retail Inc., you consent to Fandom and Rambler Retail Inc. using your personal information for the uses described above. Withdrawal of consent to collect, use and disclose your personal information may restrict our ability to provide you with some products and services, such as the privileges and opportunities of being a member of the Loyalty Program. You may always withdraw or refuse your consent by clicking on the unsubscribe link in our email communications or by contacting us. Your request will be promptly processed but may not be in time to remove you from promotions already in progress. Please note that even if you have opted out of receiving marketing communications, we may still contact you for the purposes of administering your account and sending you transactional or operational emails.
We do not sell or rent personal information. We may transfer your personal information to entities outside Fandom and Rambler Retail Inc., such as our vendors, suppliers and agents who assist us in serving you ("Service Provider"). Our Service Providers may be located in or outside of Canada and may be required to disclose your information under the laws of their jurisdiction.
For complete details as to how we collect, use and disclose your personal information, please see our Privacy Charter and FAQs.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.
Contacting us
If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:
https://www.portugueserambler.com/pages/contact
This document was last updated on August 21, 2024